Privacy

Privacy Policy

Effective date: October 1, 2026

This Privacy Policy explains how Leader Publishing Worldwide Inc. (“we,” “us” or “our”) collects, uses, shares and protects personal information in connection with Launch Marketing Suite, The Marketing Suite, our affiliate program, and our website launchmarketingsuite.com (together, the “Services”).

By using our Services, you agree to the practices described in this policy.

The short version

  • We collect the information you give us, plus basic technical data when you visit our sites.
  • We use it to provide our Services, process payments, support you and improve what we offer.
  • We do not sell your personal information.
  • We never share your mobile number or text messaging consent with third parties for their marketing.
  • You can ask to see, correct or delete your information at any time.

This summary is for convenience only. The full policy below is what applies.

1. Information we collect

1.1 Information you give us. Depending on how you use our Services, this may include:

  • Contact and account details, such as your name, business name, email address, phone number, mailing address and login details.
  • Billing details, such as billing address and payment information. Card payments are handled by our payment processor; we don’t store full card numbers.
  • Affiliate details, such as your Focused.com membership status, PayPal or bank account details for payouts, and tax information from your Form W-9 or W-8 (which may include a taxpayer identification number).
  • Business content you add to your account, such as your logo, photos, services and website text.
  • Communications, such as emails, chat messages, support requests, onboarding call notes and survey responses.

1.2 Information collected automatically. When you visit our websites or use our Services, we and our service providers may collect your IP address, browser and device type, pages visited, links clicked, referring website, approximate location (based on IP address), and the date and time of your visit. For affiliates, this includes referral tracking data such as which affiliate link a visitor clicked.

1.3 Information from others. We may receive information from affiliates who refer you, from Focused.com to confirm affiliate membership, and from our platform and payment providers.

2. How we use information

We use personal information to:

  • Create and manage your account and provide the Services you signed up for.
  • Process payments, subscriptions and affiliate commissions, and meet tax reporting obligations.
  • Provide onboarding, customer support and service-related messages, such as receipts, account notices and setup emails.
  • Track affiliate referrals and verify affiliate eligibility.
  • Send marketing emails and, with your consent, text messages about our Services. You can opt out at any time.
  • Understand how our websites and Services are used, and improve them.
  • Prevent fraud and abuse, keep our Services secure, and enforce our terms.
  • Comply with legal obligations.

We collect, use and disclose personal information only for purposes a reasonable person would consider appropriate, and with your consent where the law requires it.

3. Text messaging (SMS)

3.1 If you give us your mobile number and agree to receive text messages, we may send you messages about your account, onboarding, appointments, support and, if you’ve agreed, our offers. Message frequency varies. Message and data rates may apply.

3.2 You can opt out at any time by replying STOP. Reply HELP for help.

3.3 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This does not include the service providers that deliver our messages on our behalf.

4. How we share information

We do not sell personal information, and we don’t share it for others’ advertising in exchange for money. We share it only as follows:

  • Service providers who help us run our business, under agreements that limit how they can use it. These include HighLevel (our marketing and CRM platform), our payment processor (Stripe), email and text message delivery providers, scheduling tools, and analytics providers.
  • Affiliates. If you sign up through an affiliate’s link, that affiliate can see limited information in their dashboard, such as your name or business name, signup date and subscription status, so they can track their referrals. They do not see your payment details.
  • Focused.com, to confirm an affiliate’s membership status.
  • Legal and safety reasons, when required by law or to protect the rights, safety or property of us, our clients or others.
  • Business transfers, if our business or assets are sold, merged or reorganized, in which case the information remains subject to this policy.
  • With your consent, or at your direction.

5. Our clients’ customer data

5.1 Our clients use our Services to manage information about their own customers, leads and patients. For that information, our client controls what is collected and how it is used, and we process it on our client’s behalf to provide the Services. That client’s own privacy policy governs it.

5.2 If you are a customer of one of our clients and want to access, correct or delete your information, please contact that business directly. We will assist our clients in responding to such requests as needed.

5.3 Clients are responsible for having the right to collect and use the information they store in our Services, including any consent required by law. Clients in health care, including telehealth, are responsible for determining whether their use of the Services meets the privacy laws that apply to health information, such as HIPAA, and must not store protected health information in the Services unless appropriate agreements are in place.

6. Cookies & tracking

6.1 Our websites use cookies and similar technologies to keep you logged in, remember your preferences, understand how our sites are used, track affiliate referrals, and measure our marketing.

6.2 We may use analytics and advertising tools such as Google Analytics and the Meta (Facebook) Pixel. These providers may collect information about your visits to our sites and other sites over time.

6.3 You can block or delete cookies in your browser settings. If you do, some parts of our sites may not work properly, and affiliate referrals may not be tracked. Our sites do not currently respond to “Do Not Track” browser signals.

7. Where information is stored

We are based in British Columbia, Canada. Our service providers, including HighLevel, store and process information in the United States and possibly other countries. Information stored outside Canada is subject to the laws of those countries and may be accessible to their courts, law enforcement and national security authorities. By using our Services, you acknowledge this transfer.

8. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy. Generally:

  • Account information is kept while your account is active and for up to 6 months after it ends.
  • Billing, commission and tax records are kept for as long as tax and accounting laws require, which in Canada is generally 6 years.
  • Marketing contact information is kept until you unsubscribe or ask us to delete it.

When information is no longer needed, we delete it or make it anonymous.

9. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including access controls, encrypted connections and reputable service providers. No system is completely secure, so we can’t guarantee absolute security. Please keep your login details private and let us know right away if you believe your account has been compromised. If a breach creates a real risk of significant harm, we will notify you and the relevant authorities as the law requires.

10. Your rights & choices

10.1 Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you and get a copy of it.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your information, subject to legal and contractual limits.
  • Withdraw your consent, subject to legal or contractual restrictions. Withdrawing consent may mean we can no longer provide some Services.
  • Opt out of marketing emails using the unsubscribe link, and of text messages by replying STOP.

10.2 To make a request, email [email protected]. We may need to verify your identity first. We will respond within 30 days, or as otherwise required by law. We won’t treat you differently for using your privacy rights.

10.3 If you’re not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

11. Additional information for U.S. residents

Some U.S. states give residents additional rights, such as the right to know what information we collect, to delete or correct it, and to opt out of the sale or sharing of personal information or its use for targeted advertising. We do not sell personal information. To exercise any rights available to you under your state’s law, contact us as described in section 10. You may use an authorized agent to make a request on your behalf, and if we deny your request, you may appeal by replying to our decision.

12. Children

Our Services are intended for businesses and adults. They are not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.

14. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date above, and if the changes are significant we will notify you by email or through our Services before they take effect.

15. Contact us

Questions or requests about this policy or your personal information can be sent to our Privacy Officer at [email protected], or by mail:

LEADER PUBLISHING WORLDWIDE INC.
407552 Clarke Road
Coquitlam, BC
V3J 0A3